IYI Newsletter: spotter+ ordinary + tampering


Approximately a 3-minute read

Happy Monday!

This week, we're talking about some principles to help you with your performance system.

Hope something in here is helpful...

spotter.

Elite performers intentionally surround themselves with trusted eyes—coaches, teammates, and family—not for motivation, but to expose their blind spots. They understand that if they want to consistently execute at the highest level, they need to invite trusted people into their circle to help them do so.

For many people, consistency doesn’t break all at once; it gradually drifts. When we don’t have someone to help us monitor how we are executing our system, it’s easy to normalize the misses, justify shortcuts, and slowly lower the standard without noticing. Then one day, it feels like the system stopped working.

But in reality, the system didn’t fail; you drifted. And no one was there to notice.

In weightlifting, many people refuse to lift heavy alone. Not because they’re weak, but because they’re smart. A spotter doesn’t do the work for you—they simply watch, ready to step in before you fail.

You can apply the same principle to your performance system.

A System Spotter is someone outside your daily routine who observes your process—not to judge, manage, or fix, but to see what you cannot. They notice patterns you miss, ask honest questions like, “What was happening there?” and help you look forward: “How could this run even better next week?”

They’re not your coach, your cheerleader, or your judge. They’re simply the person who is there to help you see what you may be overlooking.

You run the system. Your System Spotter helps you keep it on track.

ordinary.

The gap between where you are and where you want to be is not what you think.

It is not talent. It is not effort. It is not access to better information or better people.

It's what you do on any ordinary day. Those days where nothing is on the line, nobody is watching, and the easy thing is to let your process slide just this once.

That is where consistency lives or dies. Not in the big moments, but the invisible ones.

The top performers in the world have tried-and-true systems for these situations.

Consistency is not a character trait. It is not discipline, grit, or mental toughness. It is the natural output of a well-designed system. And when it breaks down, it's often not a discipline problem but a design problem.

Ask yourself, What do I need to be more consistent at?

Name it. Build a system around it. Execute the system.

The result takes care of itself.

We're going to be talking more about this in future weeks :)

tampering.

Does this sound familiar: You have a bad week, you change your system, then another bad week; you change things up again, only to have another bad week. Then you overhaul everything.

And within months, you are running a completely different system than the one that made you great — chasing a version of yourself you cannot seem to find.

W. Edwards Deming called this tampering — reacting to normal variation as if something is broken. Every system has a range. A great team does not win every game. A world-class performer does not peak every time.

High performers don't treat every dip like a crisis. They don't feel the need to change things up at the first sign of adversity.

Before you change anything, ask one question.

Is this a real signal that requires change, or just a hard week within a system that is still working?

Most of the time, it is the second one.

Hold. Execute. Trust what you built. And keep showing up.

Three final things:

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Hope you have a great week!

Justin Su'a

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Justin Su'a

The Increase Your Impact Newsletter is your Monday morning edge, created for growth-minded individuals. Each issue is a 2-3-minute read that delivers actionable strategies and powerful stories straight from my work with the world’s top performers. I 'd love to have you join my weekly email list and join thousands of others who are striving to get better, just like you.

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